In order to order on the website of the Herboristerie
In order to order directly via the website
1 - ADD A PRODUCT TO THE CART
Choose the quantity of products you want, then add the item you want to buy to the cart by clicking on the "Add to Cart" button
Then, you have 2 choices:
Finalize your order
2 - ACCESSING THE BASKET AND VALIDATING THE ORDER
Once your cart is complete, you can access it at any time by clicking on " BasketYou can also click on the "Search" button at the top right of the screen.
3 - SUMMARY
The first step in validating your order is a summary of the medicinal plants and products you wish to buy on the Herboristerie website
If you have a coupon, it is on this page that you can fill it in to validate it (Next to "Coupon", then by clicking on Ok").
Once you have checked your summary, click "Next" in the top right or bottom right.
4 - IDENTIFY YOURSELF
If you are ordering for the first time, enter your email address in the "Create your account" section and click on the "Create your account" button.
Then fill in the requested information (First name, Last name, Email, Password and Date of birth), then click on "Register".
If you are already a customer, enter your e-mail address and password, then click on the "Log in" button
You can also connect by clicking on the Facebook, Paypal, Amazon or Twitter buttons.
If you do not have an e-mail address, please contact us to finalize your order by calling us at 03 24 55 74 10.
5 - ADDRESS
Fill in your delivery address and possibly a billing address if it is different from the delivery address and click on "Next".
6 - SHIPPING COSTS
Click on the desired type of delivery to access the different modes of transport. These delivery methods may vary according to the country:
Home delivery (with or without signature)
Delivery to the Post Office
Delivery in relay point
Then click on the "Next" button.
7 - PAYMENT
Select your method of payment by credit card, Paypal (with or without a Paypal account, payment by credit card can be made via Paypal), cheque or bank transfer and follow the instructions for each payment method.
All transactions are secured by SSL certificate, no banking information is visible on our side.
8 - VALIDATED ORDER
Once your payment is accepted, your order is validated, congratulations!
You will receive a confirmation email and a tracking number for your package.
Packages leave the herbalist's shop every day for delivery in metropolitan France and Belgium within 24/48 hours.
Other destinations require a slightly longer delivery time.
9 - ORDER TRACKING
You can follow the progress of your order at any time by clicking on " My account" then " My order history and details».